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BRAND: Portal from Facebook

CAMPAIGN: Mother’s Day, 2021

ROLE: Integrated Program Manager (Client)

RESPONSIBILITIES & DELIVERABLES:

  • Conducted a months-long RFP that led to the selection of Agency

    • Managed 3-agency creative Pitch 

    • Developed and drove evaluation process and alignment of stakeholders 

  • Oversaw Agency onboarding (RPA)

    • Developed comprehensive onboarding system

      • Onboarding system proved so successful I operationalized the processes, developed templates and rolled out across Reality Labs brands

    • Responsible for successful 8-week onboarding, serving as POC for Meta and Agency teams

  • Led XFN input gathering and development of program Master Plan prior to Agency engagement

    • Drove development and ratification of the following artifacts/milestones critical to the Program’s plan: 

      • RACI (project team inc: executive sponsorship, XFN stakeholders and core team)

      • Meta Operations Plan (included identifying milestones, resources, bottlenecks, Core Team structure, XFN touchpoints and more)

      • MSOW (included Staffing Plan/Fee)

      • Production SOW (included OOP/OOS, budgets)

      • Comprehensive Program Timeline

      • Client Brief to Agency (Kickoff Brief)

  • Led alignment of media requirements, navigating interlocking channel dependencies along the way

    • Developed new process to distill and map out the Channel teams’ creative asset needs and marry those needs with the overarching media buy

      • Media process proved successful, I operationalized the processes and rolled out across Portal

  • Led internal, XFN reviews with the Legal, Product and DEI teams to vet business and creative issues, assess risks/opportunities and align on a path forward 

  • Worked closely with Design teams to establish an interim look and feel for the campaign in anticipation of a new Visual Identity being rolled out in the coming months

  • Oversaw successful production & delivery of over 500 unique creative assets, a dozen brand engagements and 10 Influencer partnerships across Facebook’s paid and owned channels

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